Effective Date: October 18, 2025
Website: shohidhardware.com
Business Name: M/s Shohid Hardware & Paints
1. Introduction
Welcome to ShohidHardware.com. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these terms. Please read them carefully before using our services.
2. Use of Website
- You must be at least 18 years old to make a purchase.
- You agree not to misuse the website, commit fraud, or disrupt services.
- All content on this site (text, images, logos, design) is the property of Shohid Hardware & Paints and may not be copied or used without permission.
3. Products and Prices
- We sell construction hardware, tools, and paints from trusted brands like Berger, Nippon, and Rainbow.
- Prices may change at any time without prior notice.
- We make every effort to ensure accurate product information, but slight variations in color or packaging may occur.
4. Orders and Payments
- Orders can be placed through our website, phone, or WhatsApp.
- Payment must be made through approved methods (cash on delivery, mobile banking, or bank transfer).
- Once an order is confirmed, it cannot be canceled unless approved by our support team.
5. Shipping and Delivery
- We deliver across Bangladesh.
- Delivery times vary by location (typically 2–7 business days).
- Delays caused by courier services, natural disasters, or supplier issues are beyond our control.
- Customers must provide accurate shipping details to avoid delivery issues.
6. Return and Refund Policy
- Returns are accepted within 3 days of delivery if the product is damaged, defective, or incorrect.
- Products must be unused and in original packaging.
- Refunds or replacements will be processed after verification.
- For full details, please see our Return & Refund Policy page.
7. Warranty
- Some products may include a manufacturer’s warranty.
- Warranty terms depend on the specific brand or supplier and are not controlled by ShohidHardware.com.
8. Limitation of Liability
We are not responsible for:
- Loss or damage caused by misuse of products.
- Technical errors, server downtime, or data loss.
- Any indirect, incidental, or consequential damages.
9. Privacy Protection
Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.
10. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes will be handled under the jurisdiction of the local courts in Mymensingh District.
11. Contact Information
📍Shohid Hardware & Paints
Uthura Bazar, Baluka, Mymensingh
📞 Phone: [01782647929]
📧 Email: [shohidhardwareltd@gmail.com]